By leveraging high-performance collection software, we’re able to maximize the effectiveness of your inbound and outbound call campaigns and consistently deliver better collection rates than any of our competitors.
VARO will process patient and insurance payments received through your web pay portals and physical P.O. Box. VARO checks your portal and P.O. Box every day, and payments received will be posted within 24-48 hours. That means you get your money quickly and without delay. Payment processing is also included in your VARO fee.
VARO can create and issue branded statements for your hospital at no additional cost. This saves you the time and expense required to manage the process internally. Through our system, your statements will be sent at the same time, 100% of the time.
Provider Type: 500+ Physician Group
Problem: Client needed a revenue cycle solution for self pay accounts. The Group had limited data, limited reporting capabilities and low performance results.
Solution: VARO developed a comprehensive sourcing solution that included BPO services such as self-pay customer service, accounts receivable collections, insurance found strategies, lockbox services, and bad debt collections.
Additionally, VARO developed reporting strategies to help the Physicians Group measure collection rates and patient satisfaction.
Results: VARO developed a revenue cycle program that successfully exceeded client goals: