Our Culture

Our Mission

As representatives of healthcare organizations, our mission is to provide professional timely results that exceed our client’s expectations in a manner that always puts people first. Our goal is to work closely with their patients to settle billing disputes, explain statements, resolve past due balances and determine appropriate repayment methods - all while maintaining a commitment to excellence in all that we do.

Our Core Values:

• We work together within a team environment of mutual respect, honesty and integrity.

• We are energetic and knowledgeable and take pride in our work and company.

• We approach our craft with a proactive, positive and enthusiastic attitude.

• We maintain an open environment where creativity and curiosity are encouraged.

• We pride ourselves on making sure health and happiness come first

At the heart of VARO Healthcare are the professionals who support our clients and their main goals of boosting collections and improving patient satisfaction. We select our employees based on their willingness to work hard, strive for excellence in service, and realize their best potential.

Our culture is a reflective of our team members and focuses on not what we do, but why we do it. We are always moving forward to develop innovative solutions to the challenges facing our clients, and to do so, we must tirelessly work together as a team, promote from within, and believe in the success of each other.

We live behind the AIDET model - Acknowledge, Introduce, Duration, Explanation, Thank You!

AIDET helps to improve verbal and nonverbal communication, allowing us to provide your organization the framework needed for communicating with patients, families and staff to elevate patient satisfaction and clinical outcomes.

At the end of the day, VARO works hard, plays hard!