When a device is lost, you’re likely to be reimbursed less than what it costs to manufacture. Equally important, if the demand for a device goes up, patients will be left waiting. As a result, you lose billable dollars by not being able to send a device to a new patient. With VARO, if a patient fails to return a device, we step in to help recover.
Provider Type: Medical Device Company
Problem: A Medical Device Company was entering a growth pattern and lacked the necessary infrastructure to manage self pay collections and self pay customer services.
Solution: VARO developed a comprehensive sourcing solution that included BPO services such as self-pay customer service, accounts receivable collections, insurance found strategies, lockbox services, and bad debt collections.
Results: VARO developed and implemented a customized self pay revenue cycle solution that: