VARO Healthcare Dashboard analytics delivers key performance metrics that allows you to monitor:

  • Charges
  • Payments
  • Adjustments
  • Denials

And shows:

  • Gross Collection percentage
  • Net Collection percentage
  • Days in A/R

These reports are delivered via our automated reporting server and emailed to our clients on a daily, weekly or monthly basis, depending on their preference. we can also monitor and report out on Patient Call Stats.

This includes: Inbound / Outbound Call Volumes, Wait Times, Call Answered Rates, and Patient Satisfaction Surveying.  

Our dashboard analytic reporting not only keeps you up-to-date, but also allows you to uncover trends with a simple and easy-to-read format.

Success Story

Reporting Strategy for Increased Collections

Provider Type: 500+ Physician Group

Problem: Client needed a revenue cycle solution for self pay accounts. The Group had limited data, limited reporting capabilities and low performance results.

Solution: VARO developed a comprehensive sourcing solution that included BPO services such as self-pay customer service, accounts receivable collections, insurance found strategies, lockbox services, and bad debt collections.

Additionally, VARO developed reporting strategies to help the Physicians Group measure collection rates and patient satisfaction.

Results: VARO developed a revenue cycle program that successfully exceeded client goals:

  • 67% increase to the collection rate
  • Less than a 0.005% complaint rate
  • Regular performance and service reporting, helping to evaluate the self pay revenue cycle

Daily Call Activity

Collection Rates

Weekly Dashboard

Get the Suite of Reports